Mumbai’s subway system, an essential infrastructure for pedestrians navigating the city’s bustling streets, is showing a troubling divide between the city and suburban areas. While some central subways, like Metro Junction, Churchgate, and CSMT, shine with regular cleaning and adequate security, the situation in many suburban stations is far from ideal, sparking complaints from residents and civic activists.
Metro Junction, one of the largest and busiest subways, stands out for its cleanliness and efficient upkeep. With eight entry points and daily cleaning, it offers a safe and well-maintained environment for its users. However, despite its good condition, pedestrians have pointed out that better signage and clearer illustrations inside the subway would improve the experience. This is a small but significant request reflecting a broader need for better facilities. On the other hand, areas like Sion and Mahim show the severe neglect that some suburban subways suffer from. The Sion subway, despite having security guards and daily cleaning, has ongoing issues like paan stains and an unsafe feeling during the evening hours. The lack of sufficient security and CCTV surveillance, along with elevated entry points that are not wheelchair accessible, add to the challenges faced by its users. Similarly, the Mahim subway, which has been closed since the pandemic, continues to be a source of frustration. Local residents had even suggested repurposing the closed subway for community use, such as a medical center or study space, but their calls have been ignored by the BMC.
Civic activists have sharply criticized the Brihanmumbai Municipal Corporation (BMC) for what they perceive as a “stepmotherly” treatment of suburban areas. They argue that while South Mumbai subways receive consistent attention, the suburbs, despite contributing significantly to property taxes, are often left in a state of disrepair. Godfrey Pimenta, a civic activist, called out the disparity, stating, “The BMC has a regular pattern of neglect towards the suburbs.” As Mumbai continues to grow, the demand for better infrastructure in its suburban areas is becoming increasingly urgent. While the BMC claims it is addressing these issues, the disparity in subway maintenance remains a significant point of contention for commuters and activists alike. Ensuring equitable development of subway infrastructure across the city is key to making Mumbai a truly integrated urban space for all its residents.